Hydro Experts International Shipping
Hydro Experts is committed to providing you with an easy and affordable shipping experience. We offer international shipments across most countries, so long as they meet the criteria for importation within your region.
Please be aware that you are responsible for paying any taxes or customs charges imposed by your local government on incoming packages- this includes duties, customs charges, tariffs and any other fees associated with importing products from overseas.
Hydro Experts is not responsible for return shipping costs in the event of warranty issues and/or damage caused by shippers/logistics companies.
Note: For overseas order(s), we only accept payment via bank transfer or PayPal. If you prefer the invoice to be sent directly to your PayPal, please provide us with your PayPal ID.
How does it work?
Step 1: Put everything in your cart
Step 2: Go to the checkout and enter all the details
Step 3: Select payment details as “PayPal & Bank Transfer (International orders only)”
Step 4: Confirm & Process order
Step 5: Once the order is confirmed do not pay until you receive an invoice which will include a postage fee. Our system doesn’t allow the shipping fee, so we need to do this manually at the back end.
Step 6: After you receive the revised invoice, if you wish to proceed with the order then simply send the money via PayPal or bank transfer. All details can be found on the invoice.
There will always be a postage fee for international orders. If your invoice doesn't have one, then our team will send them soon.