Christmas and New Year Delivery Updates 2021

Christmas Shopping 2021: Delivery cut off dates and information
Christmas is approaching fast for real!!! With this season of joy, happiness, and a twist from 2021, We are back on track to celebrate this festive.

The last two years has impacted all Aussies, like no other year. We all know, this Christmas will be a bit different as we move forward from once a century event. It's been a rollercoaster and challenging year, but we have defined resilience, understanding, and discipline which have helped to ease our path to overcome.

This year Hydro Experts have seen the chaos and mayhem, which led us to work countless hours feasibly on problem-solving to make a statement that, we value our customers regardless of difficulties.

At Hydro Experts, what's different this year?

In these difficult times, the logistics service has taken a ton of pressure making it near to impossible to fulfil the demand of retailers and customers which is understandable. So, In this season of festive where people are using e-commerce to have their goods delivered to them, which have already seen delays. Make sure you order the goods as soon as possible if you want to get them before Christmas.

Make sure you get your delivery before Christmas?

We recommend, To place an order as early as possible. (Doesn't apply to Back Order) 
If you are placing your order from  Australia post,

  • Anywhere in Australia (except WA and NT)
    • Place your order via Regular Post by Monday 13th December 2021
    • Place your order via Express Post  by Monday 20th December 2021
  • WA and NT
    • Place your order via Regular Post by Monday 8th December 2021
    • Place your order via Express Post  by Monday 15th December 2021
  • Your order will still be processed but might be delivered after Christmas.

Which days are we closed and open for Christmas and New Year?

We will be open every day (T&C Included) except for public holidays and the following days.

  • 25th December 2021 (Christmas Day) - CLOSED
  • 26th December 2021 (Boxing Day) - CLOSED
  • 27th December 2021 (Additional Day) - CLOSED
  • 28th December 2021 (Additional Day) - CLOSED
  • 29th December 2021 - OPEN
    • ​Click and collect available between 10 AM to 3:30 PM
    • Email support available
    • No phone support
  • 30th December 2021 - OPEN
    • ​Click and collect available between 10 AM to 3:30 PM
    • Email support available
    • No phone support
  • 31st December 2021 - OPEN
    • ​Click and collect available between 10 AM to 3:30 PM
    • Email support available
    • No phone support
  • 1st January 2022 (New Year Day) - CLOSED
  • 2nd January 2022 (Weekend) - CLOSED
  • 3rd January 2022 (Additional Day) - CLOSED
  • 26th January 2022 (Australia Day) - CLOSED

Keep yourself updated with Australia Post Updates.

If you have any queries related to our products and shipping, please contact us:

Email:

General Enquiry: info@hydroexperts.com.au

Sales Enquiry: sales@hydroexperts.com.au

After Sales Enquiry: support@hydroexperts.com.au

Address:

Unit 34, 2 Railway Parade
Lidcombe, NSW-2141
Australia.

Click & Collect:

Mon-Fri 10am-3:30pm.